Support
If something in NUVARD is wrong, unclear, or not working, write to us and a person will read it.
How to reach us
support@nuvard.ai is the address for everything: a question, a bug, an account problem, or a request about your data.
What to include
The more of this you can give us, the faster we can tell you what happened:
- what you were doing, and what you expected instead
- the screen you were on
- roughly when it happened, with your time zone
- your device and OS version
- the email address on your account, if you are writing from a different one
Do not send screenshots of anything you would not want stored in an email inbox. We do not need your health data to investigate a problem with the app, and we will ask for the minimum we need.
Your data
You can ask us what we hold about you, get a copy, correct it, or have it deleted. Send that to support@nuvard.ai and say which of those you want. Your rights and how they vary by region are set out in the Privacy Policy.